"Your training and help that you gave me was excellent."

Patrik Alderson, Bombardier, UK

infrastructure4
 

Contact the Customer Support Desk

The Resonate UK Customer Support Desk provides one point of contact for all of your VAMPIRE software enquiries.

The Customer Support Desk can be contacted by e-mail, phone or fax:

Resonate VAMPIRE Support
E-mail: support@resonate.tech
Phone: +44 (0) 1332 869800
Fax : +44 (0) 1332 869801

Email notification of incident receipt and resolution will be provided. Each service request will be assigned a unique reference that can be used to track status.

Our Support Desk is operated by Resonate Staff in the UK. Standard opening hours are 0900 to 1700 (UK Monday to Friday), excluding English Bank Holidays and the Resonate Christmas shutdown.

Resonate is committed to providing an excellent level of service to its clients.

USA VAMPIRE support
please contact our Channel Partner ENSCO Rail, Inc.
E-mail: rail_support@ensco.com
Phone: +1 800 367 2682 ext 4424
Phone: +1 703 321 4424

Australia VAMPIRE support
please contact our Channel Partner Worley Parsons advisory business Advisian
Email:luke.juniper@advisian.com
Tel: +61 3 8676 3392